2019 Triennial Networks, Issuers and Processors Study for the Federal Reserve Systems is closed. Data Collection is complete and a Brief was distributed to participants in Q4 with a detailed reports to be published in 2020.
The Federal Reserve System engaged Blueflame Consulting to conduct this Triennial Study to gather the Number and Value of authorized and settled electronic payments completed in the United States during calendar year 2015. New for this year's study is an effort to collect data on the number and value of losses incurred due to fraudulent transactions. This confidential census of Networks, Processors and Issuers utilizes payment method specific survey forms which are be distributed directly to industry participants. For more information, please email Ed.Bachelder@bflame.com
5th Annual Mobile Bill Pay and Presentment Potential and Progress Survey is closed. Participants reports have been delayed but should receive a summary report soon.
Building on the 2012 - 2016 Mobile Bill Pay and Presentment Benchmarking surveys and the eBilling Studies, Blueflame Consulting is conducting this year's survey to measure the rate of Mobile Bill Pay adoption. This research explores billers' perspectives about the potential for leveraging customers' mobile devices for customer self-service and enhancing paperless electronic billing and payment processes. This confidential survey also asks about the pace and possible approaches that billers are considering for Mobile device applications.
To participate, simply click on the following link to the SNAP survey hosted URL
The survey software provides an option for you to print out the questions and to save your progress if you need to attend to other matters or consult colleagues. If you would prefer a MS-Word version of the survey or need any assistance, simply send an email to firstname.lastname@example.org call Blueflame Consulting at 781-662-8584.
2013-2020 Networks, Issuers and Processors Studies for the Federal Reserve Systems
Respondents have been sent a Summary of the Study Results. If you have not received a copy, please email Ed.Bachelder@bflame.com
We conducted this study for the Federal Reserve Bank Systems' Retail Payments Office as part of the larger triennial Payments Study to gather data on the number and value of electronic payments initiated and settled in the United States during the year 2018. Data collection forms were emailed out to key payment organizations. Information about the study is available at http://www.frbservices.org/files/communications/pdf/press/011713_payments_study.pdf
We analyzed the results of this confidential survey which was sponsored by NACHA to gather Billers' Perspectives and Satisfaction with Direct Payment via ACH, Benchmark Adoption and Identify Best Practices. The research explored one-time and recurring Consumer Bill Payment across channels and methods among a broad range of biller sizes and vertical markets. Participants received a free summary of the study results.
If you are have any questions about the study, please contact Ed Bachelder at (781) 662-8584.
There is no cost to participate in this confidential survey
Participants will receive a free summary of the research results
The telephone interviews should take less than 20 minutes
The survey software provides an option for you to print out the questions and to save your progress if you need to attend to other matters or consult colleagues. If you would prefer a MS-Word version of the questions or need any assistance, simply send an email email@example.com or call Blueflame Consulting at 781-662-8584.
NACHA Bill Pay Exceptions Benchmarking Study
Blueflame Consulting conducted a survey of over 70 large Billers, FIs and Bill Pay Processors to gather updated statistics on exception rates and to identify best practices for NACHA's Council for Electronic Billing and Payment. The survey has closed; results were shared through NACHA's CEBP.
NACHA Shares Results of the eBilling and Paper Statement Suppression Study Blueflame Consulting conducted an eBilling Benchmarking Study with 200 billers for NACHA’s Council for Electronic Billing and Payment to measure progress and explore opportunities for continued growth.
CFSI Releases Third Secured Credit Cards InBrief Blueflame Consulting conducted research with individuals who are new to credit or have affected credit to explore their perspectives about Secured Cards in light of the new laws and regulations.
The 2009-2010 Payment Processing Benchmark Study is available for purchase from the Institute for Financial Operations (IFO) which recently combined with The Association for Work Process Improvement (TAWPI). For information, contact firstname.lastname@example.org
Ed Bachelder attended the Federal Reserve Bank of Chicago's Payments Symposium in Sept 2019
Ed Bachelder attended NACHA's Payments 2019 in Orlando in May 2019
Ed Bachelder attended NEACH's Summer Meeting in Westboro on August 15, 2018
Ed Bachelder attended the Federal Reserve Risk Forum Conference on April 23-24, 2018
Ed Bachelder attended APTA's Fare Collection Conference in Jacksonville on April 10-12, 2018
Ed Bachelder attended ePay's Annual Conference in Orlando on March 3-4, 2018
Ed Bachelder presented at AFP's Annual Conference in Orlando on October 24-26, 2016
Ed Bachelder attended NBPCA's Power of Prepaid Conference in Washington, DC on April 28-29, 2016.
Ed Bachelder attended NACHA PAYMENTS in Phoenix on April 17-20, 2016
Ed Bachelder presented at NACHA's Payments Innovation Alliance in Miami on September 29-30, 2015.
Ed Bachelder presented at the Federal Reserve Bank of Chicago's Payments Symposium on September 24, 2015
Ed Bachelder presented at IOFM's Payments Summit in Chicago on June 18-19, 2015
Rebecca Bachelder presented at NASUCA in Philadelpia on June 9-10, 2015.
Ed Bachelder presented at NACHA's PAYMENTS 2015 in New Orleans on April 19-22, 2015.
Ed Bachelder attended NACHA's Payments Innovation Alliance in Los Angeles on March 3-5, 2015
Ed Bachelder presented at AFP's Annual Conference in Washington, DC on November 3-5, 2014.
Ed Bachelder attended NACHA's Payments Innovation Alliance meeting in New York on October 22-24, 2014.
Rebecca Bachelder attended the Electric Roundtable in Boston on June 27, 2014.
Rebecca Bachelder attended the NECA Fuels conference in Marlboro, MA on September 18, 2014.
Ed Bachelder attended NACHA's CEBP meeting in Miami on June 3-4, 2014.
Rebecca Bachelder attended the CLG Conference in Oguinquit, ME on May 29, 2014.
Ed Bachelder presented at NEACH's Payments Conference in Framingham on May 20-21, 2014.
Rebecca Bachelder attended the NECA meeting in Falmouth on May 13-14, 2014.
Ed Bachelder presented at NACHA Payments in Orlando on April 6-7, 2014.
Ed Bachelder attended ACI's Analysts Day in New York on March 12th, 2014.
Ed Bachelder attended NACHA's CEBP meeting in New Orleans on February 2-3, 2014.
Ed Bachelder attended the BitCoin Conference in Miami on January 25, 2014.
Ed Bachelder attended NACHA's MegaMeeting in Reston Virginia on October 3-4, 2013.
Ed Bachelder presented at the AFP Meeting in Kansas City on September 19-20th, 2013.
Ed Bachelder attended NEACH's 40th Anniversary Payments confernce on September 17-18th, 2013.
Ed Bachelder presented at NACHA's CEBP in Chicago on June 26-27th, 2013.
Ed Bachelder presented at NACHA's Payments 2013 in San Diego on April 24th, 2013.
Ed Bachelder presented at the the EPO Forum hosted by the Federal Reserve Bank of Atlanta on Mar 28th.
Ed Bachelder attended NACHA's CEBP Winter Meeting in Charleston, S.C. on Feb 20-21, 2013
Rebecca Bachelder gave a Webinar to the National Association of Attorneys General on Jan 8th, 2013
Ed Bachelder presented at The Federal Reserve Bank of Chicago's Payments Symposium on Oct 22-23, 2012.
Ed Bachelder presented at EMACS conference in San Diego, CA on Oct 10-12, 2012.
Ed Bachelder presented at NACHA's Megameeting on Oct 3-4, 2012 in Atlanta, GA.
Ed Bachelder spoke at the AFP PAG Meeting on September 19, 2012 in Alexandria, VA.
Ed Bachelder attended the Council for Electronic Billing and Payment on June 27-28, 2012 in Dallas, TX.
Ed Bachelder presented at NACHA Payments 2012 on April 30 in Baltimore, MD.
Ed Bachelder presented at BAI Payments Connect on March 12, 2012 in Las Vegas, NV.
Ed Bachelder attended NACHA's Internet Council Meeting on February 29, 2012 in Tampa, FL.
Ed Bachelder presented at NACHA's CEBP Meeting on February 1-2, 2012 in Santa Monica, CA.
Ed Bachelder attended Fiserv's Analyst Day on December 12, 2011 in Boston, MA.
Ed Bachelder attended AFP's Annual Conference on November 7-9, 2011 in Boston, MA.
Ed Bachelder attended the Symposium on Immediate Funds Transfer for General Purpose Payments on September 7, 2011 at the Federal Reserve Bank of Chicago.
Ed Bachelder was a speaker during two sessions at NACHA's Council MegaMeeting on October 19-20, 2011 in Boston.
Ed Bachelder attended NEACH's Payment Insights on November 1-2, 2011 in Burlington, MA.